Introduction

At Rickard Auto Repair LLC, your privacy and trust are important to us. This SMS Policy outlines how we manage and protect the information you provide through SMS communications. By opting into our text messaging services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal details, including your:

  • Name, phone number, and other contact information provided when you sign up for SMS alerts or submit a service request.

1.2 Non-Personal Information

Automatically collected data may include:

  • Device type, carrier, and general usage data for message delivery and system optimization.

2. How We Use Your Information

We use the information collected to:

  • Send you service reminders, updates, appointment confirmations, and promotional content (if opted-in).

  • Respond to customer service inquiries.

  • Improve our communication and services.

  • Comply with legal requirements and protect against fraudulent or unauthorized activity.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All categories exclude text messaging opt-in data and consent; this information will not be shared with any third parties.

3. Message Frequency

Message frequency will vary depending on your interaction with our services. You will only receive messages relevant to your requests, appointments, or service updates.

4. Opt-Out and Support Options

You may opt out of SMS communications at any time by replying STOP to any message you receive.
To get help or more information, reply HELP or contact us directly using the information below.

5. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Please consult with your wireless provider for details.

6. Contact Us

If you have any questions, concerns, or need assistance, feel free to reach out:

Rickard Auto Repair LLC
đź“Ť 18 Apache Dr, Shippensburg, PA 17257
📧 info@rickardautorepairllc.com
đź“ž +1 (717) 491-6833

You can also text HELP to +1 (717) 491-6833 or call us during business hours.